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Supporting you with 

The Sunflower icons


Whether your hidden disability is sight loss or a hearing impairment, not being able to stand for long periods of time or needing urgent access to toilet facilities, you can now discreetly highlight the type of support and care you might need. With these icons, you can visually sum up the type of support that you may need to communicate this quickly. Browse through the selection of icons below to work out if you want to include any one of them on your new card. You have space to add up to five icons but you only need to add the icons which are useful to you - you can add five or just one!


The icons

Although most of the icons are universally known, we are contacting organisations and businesses who have adopted the Sunflower so that they are aware of the meaning of the icons. This may take a little time to filter through to all their staff so, as well as providing this overview, we are creating a new training video that will be automatically available to businesses who have access to our Sunflower training.

A free poster that provides an overview of all the icons is also available here,  Download, print and hang it somewhere for your colleagues and staff to refer to it.

We are always looking to improve what we do, so please send any feedback you have to marketing@hiddendisabilitiesstore.com.

Accessibiity icon
I have accessibility needs
Please ask me what they are

More time icon
I may need more time 
Please be patient and keep calm - I may need more time to complete an action or to communicate with you

Cannot stand for long icon
I cannot stand for long periods of time

I may need a place to rest, especially if I am in a queue

Need a seat icon
I may need a place to sit down and rest

Stairs and ramps icon
Stairs/ramps are a barrier to me
Is there an accessible route?

WC icon
I may need urgent access to the closest toilet facility
Please assist me without questioning

I have a carer/personal assistant

They provide support and will need to accompany me

I have an assistance dog

Please give me space icon
Please give me space
I need your help to keep social distance

Safe place icon
I need a quiet/safe place
Is there a safe/quiet space I can use?

Sensitive to sound icon
I am sensitive to sound
Is there a quiet time or a quiet space?

Sensitive to light icon
I am sensitive to light

Is there a time or space where the lights are dimmed?

Sensitive to smell icon
I am sensitive to smell 

Do not touch me icon
Do not touch me
Physical touch can cause distress and pain

Sight loss icon
I have sight loss
I have limited vision and may find access to visual information or
judging distance a barrier

Large print icon
I require large print

Braille icon
I use braille

Hearing impairment icon
I have a hearing impairment
Face me, speak clearly
but don’t shout and if necessary,
write your message down

I sign icon
I sign

Assistive Listening icon
I use assistive listening

Audio Description icon
I use audio description

Food allergy icon
I have a food allergy

Hidden disability icon
I have a hidden disability