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Hidden Disabilities ID Card

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Visually Impaired card

Hidden Disabilities face covering exempt card

A card which indicates that you have a hidden disability and that there are some circumstances where you may not be able to wear a face covering.

Please note that the lanyard and plastic wallet are not included and will need to be ordered separately.



This item is not for resale. VAT and delivery charges will be added at the checkout. 


Availability: In stock

Wearing face-coverings is mandatory in shops and public transport in England (from 24 July) and Scotland (from 10 July) and on public transport in Northern Ireland (from 10 July) and Wales.

Who is exempt from wearing a face mask in the UK?

Please click on the links below for the government guidelines on who is exempt in your region from wearing face coverings.

England: https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#exemptions-face-coverings

Scotland: https://www.gov.scot/publications/coronavirus-covid-19-phase-3-staying-safe-and-protecting-others/pages/face-coverings/

Northern Ireland: https://www.nidirect.gov.uk/articles/coronavirus-covid-19-face-coverings

When will face masks be compulsory in shops in England and Scotland?

In Scotland, the policy was put in place on 10 July.

In England, the policy comes into play on July 24.

Staff themselves will not have to wear a mask. 

Are there any exceptions to the rule?

Yes, there are some exceptions, which the government have outlined as 'reasonable' reasons for not wearing a mask. These include:

  • if you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering
  • if putting on, wearing or removing a face covering would cause you severe distress
  • if you are travelling with or providing assistance to, someone who relies on lip-reading to communicate

How does the Hidden Disabilities Sunflower face-covering card help me?

The Hidden Disabilities face-covering exempt card indicates that the wearer has a hidden disability and has a reasonable excuse for not wearing a face covering. Businesses who are members of the scheme are aware of our card and provide support, help, assistance or simply a little more time to those wearing the Hidden Disabilities Sunflower.

Can shop-owners and staff refuse entry if I am not wearing a face covering?

Shop owners and staff themselves can call the police to enforce the rule or refuse the person entry. However all passenger train companies recognise the Sunflower lanyard and even if someone is not wearing one but is exempt, they would not be refused travel.

Will I be fined for not wearing a face covering?

In England and Scotland, those who do not adhere to the rules face a fine of up to £100. It will be reduced to £50 if paid within 14 days. 

Compulsory mask-wearing will be enforced by police, according to the government, rather than shop owners and staff themselves, who can call the police or refuse the person entry.


Waterproof and writable paper - 100% recyclable material

Please note, that a lanyard and plastic wallet are not included and will need to be ordered separately.

This item is not for resale. VAT and delivery charges will be added at the checkout.